FAQ

PRODUCTION TIMES:

Please read each item description carefully to see if it is IN STOCK or MADE TO ORDER so you can make sure your deadlines are being met.

STOCKED products ship in approximately 48 hours.
MADE TO ORDER SHEETING ships in approximately 3-4 weeks.
MADE TO ORDER BEDDING ships in approximately 4-6 weeks.

WHAT IS STONE WASHING?

Stone Washing is a process that gives our products a casual look, with maximum shrinkage already achieved. The finish also provides some stain resistant qualities and makes anything stone washed easy to live with for real families.

WHAT IS A COVERLET?

A coverlet, or matelassé, is a fabric woven on a jacquard loom (usually in an interesting pattern) that is used as a finish layer to cover the bed. Typically, a coverlet will be long enough to cover the sides of the bed to the dust ruffle, but unlike a bedspread, a coverlet does not go to the floor. Our entire line of coverlets is available here.

WHAT CAN BE MADE FROM OUR FABRICS?

Duvet covers, shams, decorative pillows, dust ruffles, pillowcases and more! We also sell all of the fabrics by the yard (Available here)! If there is something else you need, just ask our expert sales team via email or phone! Our made to order bedding is all cut to order and made by hand in Upstate NY by skilled craftspeople.

SHEETING CONTENT:

Our MADE TO ORDER Sheeting is a lovely 400 TC Italian cotton which we offer in Percale or Sateen. These sheets are expertly sewn in Portugal. Our STOCKED Sheeting is a crisp 280 - 400 TC Percale (depending on the pattern) that is made in Portugal.

SATEEN VS. PERCALE

Percale is a one over, one under plain weave resulting in a traditional crisp fabric with a cool feel. Sateen is a two (or more than two) over one plain weave resulting in a fabric with a softer hand and a warmer feel.  Both qualities are wonderful.  Your may prefer to use percale sheeting in the summer, and switch to a sateen weave for the cooler months.

SWATCHES:

If you are not sure about the color or content of the product you are considering we are happy to send you a sample! We offer swatches of our coverlets, fabrics and made to order sheeting options. Call or email our sales team today to order swatches!

RETURN POLICY:

Your complete satisfaction is our guarantee! If you are not completely satisfied with your purchase (or part of your purchase) we can accept returns within 30 days as long as the items are in new, unwashed condition in their original packaging. Custom made to order items cannot be returned. We do not return shipping fees. 

To begin a return request simply contact our returns department at our office and we can help you from there! 

 

 

If you did not find the answer to your question in the FAQ section, we would be happy to answer it.

Monday – Friday 8:30AM – 5PM EST at (518) 851-3975 or at sales@traditionslinens.com.