FREQUENTLY ASKED QUESTIONS

Each item is marked as IN STOCK or MADE TO ORDER.   

IN STOCK products ship within 2 business days.
MADE TO ORDER products ship in approximately 4 weeks.

Stone Washing is a process that gives our products a casual look, with maximum shrinkage already achieved. The finish also provides some stain resistant qualities and makes anything stone washed easy to live with for real families.

A coverlet, also known as a matelassé, is fabric woven on a jacquard loom (usually in an interesting pattern) that is used as a finish layer to cover the bed. Typically, a coverlet will be long enough to cover the sides of the bed to the dust ruffle, but unlike a bedspread, a coverlet does not go to the floor. Our entire line of coverlets is available here

We make duvet covers, shams, decorative pillows, dust ruffles, pillowcases. We also sell all of our fabrics by the yard.  All MTO options can be found here.   Our products are made by hand in Upstate NY by skilled craftspeople.

Our MTO Sheeting is made from pure cotton in 400 tc.  We offer your choice of percale or sateen weaves. Each item is expertly sewn in Portugal. 

Percale is a simple weave using traditional one over one under design resulting in a crisp fabric with a cool feel. Sateen uses a two (or more than two) over one resulting in a fabric with a softer hand and a warmer feel.  Both qualities are wonderful.  Your may prefer to use percale sheeting in the summer, and switch to a sateen weave for the cooler months

Sizing for most of our products can be found here. Need a size we don’t already offer? Contact our customer service team to discuss customization at sales@traditionslinens.com or (518)851-3975.

If you are not sure about the color or content of the product you are considering we are happy to send you a sample! We offer swatches or cuttings of our coverlets, fabrics and made to order sheeting options. Call or email our sales team today to order swatches!

Your complete satisfaction is our guarantee! If you are not completely satisfied with your purchase (or part of your purchase) we can accept returns within 30 days as long as the items are in new, unwashed condition in their original packaging. Custom made to order items cannot be returned. We do not return shipping fees. 

You will find instructions packed with your shipment.  For additional assistance contact our returns department at our office and we can help you from there! 

If you did not find the answer to your question, please email sales@traditionslinens.com or DM on Instagram

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